Articles & Videos
Relevant information and timely insights are important to accelerated growth and success. Our latest content can help you get there.
July, 2020
It’s next to impossible to fathom how the Coronavirus pandemic has impacted your business’ interactions with customers. From changing call content and usage patterns to...
July, 2020
Location, location, location. It’s the biggest buzz word in real estate, but it’s also crucial to the success of your business, no matter what industry...
July, 2020
Today’s Fintech businesses know all too well that their success hinges, in large part, on the quality and capabilities of their servicing partner. However, what...
July, 2020
First, why securitize? For marketplace lenders, securitization creates the opportunity to grow your business, make substantially more money, and become a formidable force in the...
July, 2020
No matter the size of your business, delivering a truly meaningful customer service experience is vital to your long-term success. And today, making it meaningful...
July, 2020
For many businesses, providing a superior level of service to customers requires additional time and resources that, frankly, they often don’t have. Still, if you...
July, 2020
The generation a customer belongs to significantly impacts their decision-making processes and communication preferences. As customer service insiders, we know that customers do not hesitate...
July, 2020
As the corporate and commercial lending marketplace continues to heat up, lending institutions are embracing the fact that – amidst increasing demands for service, compliance...
July, 2020
There are a number of factors that can help you determine when and if you should service your loan or lease portfolio in-house or outsource...